Terms and Conditions

Confirmation

Your booking will be confirmed once you have completed the online booking and paid the relevant fee.

Money Back Guarantee

If your child does not settle well (at either school courses or camp) we will offer a pro-rata refund.

Payments

No child will be permitted to attend a course/camp without full prior payment.

Cancellation Period

We will require 7 days notice for a full refund, and a minimum of 24 hours notice for your booking to be moved to an alternative date/credit on account.

Cancellation Charge

There is no cancellation charge.

Health

You must inform us of any medical issues that your child may have.

Personal Items

The Elms are not responsible for any loss or damage to personal items. Expensive items should be left at home.

Unruly Behaviour

The Elms reserves the right to exclude any child if their behaviour is deemed disruptive, dangerous or affects the enjoyment of other children.

In the unlikely event that your child does not enjoy their sport course/camp, please advise us as soon as possible. We do not want children to be unhappy and will do our utmost to ensure they have a happy time.


The Elms Holiday Camps, 12 Pynnacles Close, Stanmore, Middlesex HA7 4AF. Tel: 020 8954 8787

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